Privacy Policy for AURA LAUNDRY

Last updated: July 26, 2024

1. Introduction

Welcome to AURA LAUNDRY. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, and physical address when you schedule a pickup. We also collect payment information, which is processed securely by our third-party payment provider (Stripe).

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Process your transactions and manage your orders.
  • Improve, personalize, and expand our services.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
  • Send you emails and text messages.

4. Sharing Your Information

We do not sell your personal information. We may share information with third-party vendors and service providers that perform services for us, such as payment processing and delivery services.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@auralaundry.com.